A dynamic, award-winning speaker and trainer; Alicia is professional, knowledgeable, and passionate! Meet the woman who will "Ignite the Fire of Excellence!" in your hospitality team.

Creator of the popular "BE AWESOME! NOT AVERAGE". hospitality training programs and President of Alicia Ashley International, Alicia Ashley, is widely known for her finesse and professionalism in training hotel and resort teams in perfecting the art of hospitality.

Her vast experience with several leading international hotel companies has given her the reputation as one of the leading experts in the area of specialty training for the hospitality industry. Alicia brings a wealth of knowledge in the areas of service elegance, presentation skills, professional image and team effectiveness, to both the “front of the house” and the “heart of the house.”

Highly respected for her ability to develop and deliver high-impact training programs that produce results, during the last 15 years Alicia has provided training and management consulting for thousands of individuals at numerous well-known organizations throughout the world. Her impressive list of clients reads as a who’s who of the most renowned and successful companies in the world, including Ritz Carlton, Marriott, Hilton Hotels, Renaissance, Omni Hotels, Bank of America, Ernst and Young and Microsoft. To view a full list of clients CLICK HERE.

A cum laude graduate of Pepperdine University, Alicia holds a Master of Arts degree in Behavioral Psychology and a Bachelor of Arts degree in Communications from Central Oklahoma University. She is an active member of the American Society for Training and Development, Toastmaster’s International, The International Coaching Federation and The National Speakers Association..